docs: add 12-factor troubleshooting section
Metadata
Current evaluation
Merged in charmcraft#2246 via commit a2846b5d, adding 12-factor troubleshooting guidance for Juju, application, and MicroK8s logs and SSH debugging.
Resolution: closed resolved
Reason: PR charmcraft#2246 was approved and merged as commit a2846b5d, adding the requested troubleshooting section to the 12-factor app charm guide.
Evaluated by: mr-cal-bot
No scores available.
Issue body
Add a troubleshooting section into the "Use a 12-factor app charm" page that covers how a user would access logs (Juju, application, MicroK8s) and how the user can SSH into the Juju container for more in-depth debugging.
Additional reviewers: @javierdelapuente @jdkandersson
Evaluation history
| Date | Model | Scores | Action | Summary |
|---|---|---|---|---|
| stealth/space-bunny-alpha | — | closed resolved | Merged in charmcraft#2246 via commit a2846b5d, adding 12-factor troubleshooting guidance for Juju, application, and MicroK8s logs and SSH debugging. | |
| stealth/space-bunny-alpha | — | closed resolved | Merged in canonical/charmcraft#2246, adding 12-factor troubleshooting guidance for Juju, application, and MicroK8s logs and SSH access to Juju containers. | |
| stealth/space-bunny-alpha | — | closed resolved | Merged in canonical/charmcraft#2246, adding 12-factor troubleshooting guidance for accessing Juju, application, and MicroK8s logs and SSHing into Juju containers. | |
| qwen/qwen3.6-35b-a3b | — | — | Merged. Adds a 12-factor app troubleshooting section covering log access for Juju, application, and MicroK8s, plus SSH debugging into Juju containers. Approved by two reviewers and passed CI checks. | |
| qwen3.6-35b-a3b-mtp-q6 | — | — | Merged documentation update adding a troubleshooting section to the Use a 12-factor app charm page. The update covers accessing Juju, application, and MicroK8s logs, and SSHing into Juju containers for in-depth debugging. |
Update history
No update history recorded yet.
Related issues
| Issue | Project | State | Summary | Similarity |
|---|---|---|---|---|
| #2219 Docs: Add 12-factor how-to sections for integrations | charmcraft | merged | Merged as 69dd1326, adding database, ingress, and observability integration sections to the 12-factor web-app charm how-to. | |
| #2241 Docs: Update 12-factor tutorials | charmcraft | merged | Merged as commit acf5d293 ("Docs: Update 12-factor tutorials", #2241), updating all four tutorials with a charmcraft expand-extensions tip, juju status tip, generic arch output, and faster repacking notes. | |
| #2326 docs: Update 12-factor how-to landing page | charmcraft | merged | Merged in charmcraft#2326 via commit 706e0dba, adding context to the 12-factor how-to landing page for ISD-3595. | |
| #2193 Docs: Maintenance work on 12-factor tutorials | charmcraft | merged | Merged in canonical/charmcraft#2193 via commit ecd6b411, shortening 12-factor tutorial URLs, fixing code-block highlighting, and standardizing terminology across four tutorials. |