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core24 lxd image intermittenly fails to launch

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Metadata

Project
craft-providers
Number
#498
Type
issue
State
open
Author
mr-cal
Labels
Type: Bug
Created
Updated
Closed

Current evaluation

core24 LXD image intermittently fails to launch due to cloud image server issues; escalated to Canonical's cloud image team but unresolved after 31 months

Suggested action: close stale

Reason: This is an external infrastructure issue with Canonical's cloud image servers, not a craft-providers bug. The maintainer escalated it to the cloud image team (rt.admin.canonical.com/Ticket/Display.html?id=161719) and noted a retry workaround exists. After 962 days open with 136 days since last activity and no resolution from the external team, the issue is effectively stale and out of craft-providers' control.

Impact: 45 Quick Win: 33.75 Staleness: 85 Complexity: 25 Confidence: 75 Support Request: 15

Issue body

### Bug Description Launching the core24 image intermittently fails and is blocking up our CI. ### To Reproduce 1. `lxc remote add craft-com.ubuntu.cloud-buildd-daily https://cloud-images.ubuntu.com/buildd/daily --protocol simplestreams` 2. `lxc launch craft-com.ubuntu.cloud-buildd-daily:core24` It often will start working after 5-10 attempts of retrying the second step. The next troubleshooting step is to run `lxc launch --debug craft-com.ubuntu.cloud-buildd-daily:core24` then reach out to the LXD and/or cloud image teams. ### part yaml _No response_ ### Relevant log output ```shell logger.debug( "Failed to launch instance %s, retrying %s.", instance_name, retry_count, ) logger.debug(str(error)) # Ignore first 3 failed "create" attempts that other craft-providers # are creating the same instance. # LXD: Instance is busy running a "create" operation if retry_count >= 2 or ( error.stderr and '"create"' not in error.stderr.decode() ): > raise LXDError( brief=f"Failed to launch instance {instance_name!r}.", details=errors.details_from_called_process_error(error), ) from error E craft_providers.lxd.errors.LXDError: Failed to launch instance 'itest-SERAAXYI'. E * Command that failed: 'lxc --project default launch craft-com.ubuntu.cloud-buildd-daily:core24 local:itest-SERAAXYI --config security.syscalls.intercept.mknod=true --config user.craft_providers.status=STARTING --config user.craft_providers.timer=2024-01-16T18:15:33.714268+00:00 --config user.craft_providers.pid=3215' E * Command exit code: 1 E * Command output: b'Creating itest-SERAAXYI\n' E * Command standard error output: b"Error: Failed instance creation: Couldn't find the requested image\n" ../../craft_providers/lxd/lxc.py:628: LXDError ```

Evaluation history

Date Model Scores Action Summary
qwen3.6-35b-a3b-mtp-q6
Impact: 45
Quick Win: 33.75
Staleness: 85
Complexity: 25
Confidence: 75
Support Request: 15
close stale core24 LXD image intermittently fails to launch due to cloud image server issues; escalated to Canonical's cloud image team but unresolved after 31 months
qwen/qwen3.6-35b-a3b
Staleness: 65
Complexity: 40
Confidence: 85
Support Request: 10
keep open core24 lxd image launch fails intermittently due to cloud image server issues. Escalated to cloud image team; currently blocked/waiting on external resolution.
qwen3.6-35b-a3b-mtp-q6
Staleness: 80
Complexity: 10
Confidence: 90
Support Request: 10
close not a bug Intermittent failure launching core24 LXD image blocking CI. Maintainer identified it as an external cloud image server issue and escalated it. No longer actionable for this project.
qwen3.6-35b-a3b-mtp-q6
Staleness: 95
Complexity: 10
Confidence: 90
Support Request: 10
close stale Intermittent failure launching core24 LXD image blocking CI. Maintainer identified it as an external cloud image server issue, not a bug in this project. Open for ~2.4 years.

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