snapcraft gives a confusing message when you lack permissions to administer snap
Metadata
Current evaluation
snapcraft status reports 'Snap X was not found in series 16' when the real cause is that the user lacks collaborator/admin permissions on the snap; reporter suggests a clearer message. No labels, no comments, no maintainer activity in ~9 years.
Suggested action: needs triage
Reason: The issue has zero comments, no labels, and no maintainer interaction in ~3213 days, so it has never been triaged. It is a legitimate (if minor) UX bug report with a concrete expected message, not a support question. I could not verify via tools whether the message was later improved in the store client, so I am not confident enough to close it as stale or fixed.
Impact:
20
Quick Win:
17.0
Staleness:
95
Complexity:
15
Confidence:
70
Support Request:
10
Issue body
What happens:
☻ snapcraft status snapcraft
Snap 'snapcraft' was not found in '16' series.
What should happen:
☻ snapcraft status snapcraft
snapcraft was not found in series 16 or you are not a collaborator of it.
Evaluation history
| Date | Model | Scores | Action | Summary |
|---|---|---|---|---|
| qwen/qwen3.8-27b |
Impact:
20
Quick Win:
17.0
Staleness:
95
Complexity:
15
Confidence:
70
Support Request:
10
|
needs triage | snapcraft status reports 'Snap X was not found in series 16' when the real cause is that the user lacks collaborator/admin permissions on the snap; reporter suggests a clearer message. No labels, no comments, no maintainer activity in ~9 years. | |
| qwen/qwen3.6-35b-a3b |
Staleness:
98
Complexity:
15
Confidence:
90
Support Request:
10
|
close stale | Reports a confusing error message when lacking permissions to administer a snap. Suggests improving the output to clarify permission issues. Unlabelled, no maintainer interaction, and inactive for over 8 years. | |
| qwen/qwen3.6-35b-a3b |
Staleness:
98
Complexity:
5
Confidence:
90
Support Request:
15
|
close stale | Requests improved error messaging when lacking snap admin permissions. Issue is over 9 years old with no maintainer interaction or comments. | |
| qwen3.6-35b-a3b-mtp-q6 |
Staleness:
98
Complexity:
15
Confidence:
90
Support Request:
10
|
close stale | snapcraft CLI displays a confusing error when lacking admin permissions. Unlabeled, zero comments, inactive for ~9 years. | |
| qwen3.6-35b-a3b-mtp-q6 |
Staleness:
98
Complexity:
15
Confidence:
90
Support Request:
10
|
close stale | snapcraft status shows a misleading error when users lack collaborator permissions. It should clarify whether the snap is missing or access is denied. Open with no comments or labels, awaiting triage. |
Update history
No update history recorded yet.
Related issues
| Issue | Project | State | Summary | Similarity |
|---|---|---|---|---|
| #1925050 snapcraft status missing information | snapcraft (launchpad) | closed | snapcraft status missing information for arch: all revisions was closed without comments or resolution, indicating the report was abandoned or superseded. | |
| #1714916 snapcraft login should check namespace status | snapcraft (launchpad) | open | 2017 request for snapcraft login to check namespace status and show a useful error instead of 'Unexpected error when obtaining your account information.' No labels, no comments, no activity for ~9 years. | |
| #1983826 Snapcraft 7.1.1 gives vague error when it can't process package | snapcraft (launchpad) | open | Snapcraft 7.1.1 returns a vague 'Service unavailable' error when snap upload processing fails, making it hard for users to diagnose the root cause. No maintainer response or labels; issue is 4 years old. | |
| #1947067 Getting error trying to release a snap | snapcraft (launchpad) | open | User reports 'You do not have permissions to modify this Snap' error when releasing a snap, despite having been granted permission. No labels, no comments, no activity for ~5 years. Store-side permission issue, not a snapcraft bug. |