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signup process does not send activation email

View original Launchpad issue

Metadata

Project
snapcraft (launchpad)
Number
#1803235
Type
issue
State
open
Author
~lhonda
Labels
Created
Updated
Closed

Current evaluation

Report that forum.snapcraft.io signup did not send an activation email (Discourse forum infrastructure problem, not a snapcraft codebase bug). No labels, no comments, no maintainer activity in ~8 years.

Suggested action: close stale

Reason: The issue is 2848 days old with zero comments, no labels, and no maintainer interaction, and it reports a transient email-delivery failure on the Discourse forum (forum.snapcraft.io), which is outside this codebase's scope and no longer reproducible after ~8 years of forum infrastructure changes. It is effectively an ops/support report filed against the wrong repository.

Impact: 15 Quick Win: 12.0 Staleness: 95 Complexity: 20 Confidence: 75 Support Request: 50

Issue body

Signup process does not send activation email. Steps to reproduce: 1. go to https://forum.snapcraft.io/ 2. fill in the signup form 3. click on "create new account" button 4. Activation email was no received by gmail. 5. I tried login and click on "resend activation email" button Expected behavior: receive activation email Current behavior: I did not receive the activation email.

Evaluation history

Date Model Scores Action Summary
qwen/qwen3.8-27b
Impact: 15
Quick Win: 12.0
Staleness: 95
Complexity: 20
Confidence: 75
Support Request: 50
close stale Report that forum.snapcraft.io signup did not send an activation email (Discourse forum infrastructure problem, not a snapcraft codebase bug). No labels, no comments, no maintainer activity in ~8 years.
qwen/qwen3.6-35b-a3b
Staleness: 98
Complexity: 15
Confidence: 90
Support Request: 20
close stale Report of missing activation emails during forum signup. Unaddressed for over seven years with no maintainer interaction or labels.
qwen/qwen3.6-35b-a3b
Staleness: 98
Complexity: 15
Confidence: 90
Support Request: 20
close stale User reports missing activation emails during forum signup. Issue is completely inactive for over seven years with no maintainer response or labels.
qwen3.6-35b-a3b-mtp-q6
Staleness: 98
Complexity: 15
Confidence: 85
Support Request: 20
close stale Report that forum signup fails to send activation emails, submitted over 7 years ago with no maintainer response or updates.
qwen3.6-35b-a3b-mtp-q6
Staleness: 98
Complexity: 15
Confidence: 90
Support Request: 10
close stale User reports signup activation emails are not sent on forum.snapcraft.io. Issue has no maintainer response, no labels, and has been inactive for over 7 years.

Update history

No update history recorded yet.

Related issues

No related issues found above the similarity threshold.