`snapcraft metrics` fails for `lotus`
Metadata
Current evaluation
Report of a Snap Store 500 error when running `snapcraft metrics` for the `lotus` snap. Unaddressed for 4 years with zero comments.
Suggested action: close stale
Reason: The issue is 1458 days old with zero maintainer engagement or comments. It reports a Snap Store 500 error from an outdated snapcraft version (5.0), and server-side API errors of this nature are typically transient or resolved in current versions, making the issue no longer applicable.
Impact:
30
Quick Win:
24.0
Staleness:
95
Complexity:
20
Confidence:
80
Support Request:
10
Issue body
We operate two snaps, `lotus-filecoin` and `lotus`. While trying to collect metrics on the usage of each, we discovered that `snapcraft metrics` 500s, but only for the `lotus` project. This seems to hold true no matter which metrics we request -- all of the `lotus-filecoin` requests succeed, and none of the `lotus` ones do.
I'm not sure if this is related, but for some reason the `lotus` snap doesn't show up in the list of "my snaps" on https://snapcraft.io/snaps, only the `lotus-filecoin` one.
Output:
❯ snapcraft metrics lotus-filecoin --name installed_base_by_channel --format json
{
"buckets": [
"2022-09-04"
],
"metric_name": "installed_base_by_channel",
"series": [
{
"currently_released": true,
"name": "edge",
"values": [
20
]
},
{
"currently_released": true,
"name": "stable",
"values": [
41
]
}
],
"snap_id": "1vzTBhup6bI9eocqFz93rMQjrC2qQvbg",
"status": "OK"
}
❯ snapcraft metrics lotus --name installed_base_by_channel --format json
The Snap Store encountered an error while processing your request: Internal Server Error (code 500).
The operational status of the Snap Store can be checked at https://status.snapcraft.io/
❯ snapcraft --version
snapcraft, version 5.0
Evaluation history
| Date | Model | Scores | Action | Summary |
|---|---|---|---|---|
| qwen3.6-35b-a3b-mtp-q6 |
Impact:
30
Quick Win:
24.0
Staleness:
95
Complexity:
20
Confidence:
80
Support Request:
10
|
close stale | Report of a Snap Store 500 error when running `snapcraft metrics` for the `lotus` snap. Unaddressed for 4 years with zero comments. | |
| qwen/qwen3.6-35b-a3b |
Staleness:
98
Complexity:
15
Confidence:
90
Support Request:
10
|
close stale | snapcraft metrics returns a 500 error for the lotus snap while working for lotus-filecoin. The report is nearly four years old with no maintainer response or follow-up. | |
| qwen/qwen3.6-35b-a3b |
Staleness:
98
Complexity:
20
Confidence:
90
Support Request:
10
|
close stale | snapcraft metrics returns a 500 error for the lotus snap while working for lotus-filecoin. The snap is missing from the dashboard. Unaddressed for nearly 4 years. | |
| qwen3.6-35b-a3b-mtp-q6 |
Staleness:
98
Complexity:
30
Confidence:
85
Support Request:
10
|
close stale | snapcraft metrics returns a 500 error for the lotus snap while working for lotus-filecoin. The issue reports a store API failure and missing snap visibility, with no maintainer response or activity in over three years. | |
| qwen3.6-35b-a3b-mtp-q6 |
Staleness:
95
Complexity:
20
Confidence:
85
Support Request:
10
|
close stale | Reports snapcraft metrics returning a 500 error for the lotus snap while lotus-filecoin works. Snap missing from user dashboard. No maintainer response in over 3 years. |
Update history
No update history recorded yet.
Related issues
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