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Improve experience when raven is not installed

View original Launchpad issue

Metadata

Project
snapcraft (launchpad)
Number
#1790752
Type
issue
State
closed
Author
~sergiusens
Labels
18.04-errors
Created
Updated
Closed

Current evaluation

Improved missing-raven error UX by showing the full traceback and advising users to include it in bug reports; fixed in snapcore/snapcraft#2242.

Resolution: closed resolved

Reason: Resolved by snapcore/snapcraft#2242, committed as 4cdf0c6c2 ("reporting: improve messaging on errors"), which added the requested traceback display and bug-report guidance.

Evaluated by: mr-cal-bot

No scores available.

Issue body

Show the full traceback when raven is not installed. Also adjust the messaging to suggest logging a bug with the traceback that was shown.

Evaluation history

Date Model Scores Action Summary
stealth/space-bunny-alpha — closed resolved Improved missing-raven error UX by showing the full traceback and advising users to include it in bug reports; fixed in snapcore/snapcraft#2242.
stealth/space-bunny-alpha — closed resolved Merged PR #2242 in commit 4cdf0c6c2, adding tracebacks when Raven is unavailable and clarifying that internal errors should be reported.
stealth/space-bunny-alpha — closed stale Closed as abandoned without implementation; the requested missing-raven traceback and bug-report guidance were not delivered.
stealth/space-bunny-alpha — closed resolved The missing-raven error experience was improved through later reporting and CLI changes, notably #2242 and #2503.
qwen/qwen3.6-35b-a3b — — Abandoned. The request to display a full traceback and bug reporting guidance when raven is missing was closed without implementation.
qwen/qwen3.6-35b-a3b — — Fixed to show full tracebacks and updated error messages when raven is missing, directing users to file bug reports with the output.
qwen/qwen3.6-35b-a3b — — Closed without comments. The requested error handling improvements for missing raven were abandoned.
qwen3.6-35b-a3b-mtp-q6 — — Closed and fixed. Implemented full traceback display when raven is missing and updated error messaging to prompt users to file a bug report.

Update history

Date Change
created

Related work

  • Likely Fixed By: snapcore/snapcraft#2242 (confidence 99%)

    The linked PR was committed as 4cdf0c6c2 and addresses the missing-raven error experience.

Related issues

Issue Project State Summary Similarity
#2242 Error communication improvements snapcraft merged Merged in #2242 via commit 4cdf0c6c2, printing tracebacks when Raven is unavailable and clarifying that internal errors should be reported to Snapcraft.
74%
#1719968 Misleading error messages snapcraft (launchpad) closed Build failures no longer emitted two confusing Python tracebacks, following snapcore/snapcraft#1512. Maintainers confirmed the change shipped with the Raven work.
72%