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[Github] Build logs not available

View original Launchpad issue

Metadata

Project
snapcraft (launchpad)
Number
#2161839
Type
issue
State
open
Author
~t-a-k
Labels
—
Created
Updated
Closed
—

Current evaluation

snapcraft.io remote/GitHub build pages hang on "Loading <snap> build data"; console shows 502 from /api/<snap>/builds/<id>. Unlabelled, no maintainer response. Affects the store web app, not this CLI repo.

Suggested action: needs triage

Reason: The report is unlabelled with no maintainer response after 65 days, and it is not yet categorised. The repo layout shows this project is the snapcraft CLI (snapcraft/commands, snapcraft/extensions, etc.) with no store web frontend or builds API, while the failure is snapcraft.io's 'Loading ... build data' page returning HTTP 502 from https://snapcraft.io/api/<snap>/builds/3230384 — so it likely needs triage and transfer to the snapcraft.io project rather than a fix here. Impact is limited to remote/GitHub build log viewing for a subset of users (not the CLI itself), and the reporter's own note that the launchpadlibrarian.net IP ban was 'fixed here' leaves only the unfixed snapcraft.io 502, whose root cause is still unidentified.

Evaluated by: mr-cal-bot

Impact: 40 Quick Win: 9 Complexity: 60 Confidence: 62 Actionability: 58

Issue body

oHi, Github build on snapcraft.io is working well but build logs don't appear. The system is loading infinitely: e.g. "Loading sonarr-tak build data" I tried on 2 different web browsers. Thanks

Evaluation history

Date Model Scores Action Summary
stealth/space-bunny-alpha
Impact: 40
Quick Win: 9
Complexity: 60
Confidence: 62
Actionability: 58
needs triage snapcraft.io remote/GitHub build pages hang on "Loading <snap> build data"; console shows 502 from /api/<snap>/builds/<id>. Unlabelled, no maintainer response. Affects the store web app, not this CLI repo.
stealth/space-bunny-alpha
Impact: 40
Quick Win: 8
Complexity: 62
Confidence: 60
Actionability: 55
needs triage snapcraft.io build page hangs on "Loading <snap> build data"; console shows 502 from /api/<snap>/builds/<id>. Launchpad log download was separately blocked by an IP ban (since reported fixed). Untriaged by maintainers.
stealth/space-bunny-alpha
Impact: 45
Quick Win: 9
Complexity: 60
Confidence: 55
Actionability: 52
needs triage snapcraft.io build page hangs on "Loading <snap> build data" with 502 from /api/<snap>/builds/<id>; reporter's Launchpad log access was separately IP-banned. No maintainer response or labels.
stealth/space-bunny-alpha
Impact: 35
Quick Win: 7
Complexity: 65
Confidence: 62
Actionability: 55
needs triage snapcraft.io build page hangs on "Loading <snap> build data"; console shows 502 from /api/<snap>/builds/<id>. Launchpad log download was separately blocked by an IP ban (now fixed). Untriaged by maintainers.
stealth/space-bunny-alpha
Impact: 35
Quick Win: 6
Complexity: 60
Confidence: 85
Actionability: 40
needs triage GitHub builds succeed, but snapcraft.io remains at “Loading sonarr-tak build data” without showing logs. Untriaged, with no build URL, workflow details, or browser diagnostics.
stealth/space-bunny-alpha
Impact: 25
Quick Win: 4
Complexity: 60
Confidence: 87
Actionability: 42
needs triage snapcraft.io stays at “Loading sonarr-tak build data” instead of showing GitHub build logs; report has no maintainer triage or diagnostic evidence.
stealth/space-bunny-alpha
Impact: 40
Quick Win: 6
Complexity: 60
Confidence: 70
Actionability: 35
needs triage snapcraft.io build pages remain at “Loading … build data” instead of displaying logs; reported across two browsers, with no maintainer response or labels.
qwen3.6-35b-a3b-mtp-q6
Impact: 55
Quick Win: 36
Staleness: 65
Complexity: 35
Confidence: 60
Support Request: 15
needs triage Build logs not displaying on snapcraft.io, with infinite loading spinner reported by external contributor. No maintainer response or labels after 38 days of inactivity.
qwen3.6-35b-a3b-mtp-q6
Staleness: 5
Complexity: 15
Confidence: 40
Support Request: 30
needs triage GitHub build logs on snapcraft.io fail to load, showing an infinite spinner. Reported by external contributor, no maintainer response or labels yet.
qwen3.6-35b-a3b-mtp-q6
Staleness: 5
Complexity: 20
Confidence: 90
Support Request: 10
needs triage Build logs for GitHub and Launchpad snaps fail to load on snapcraft.io, displaying an infinite spinner. The report is fresh, unlabelled, and awaiting maintainer assessment.

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