Error Installing build-snaps
Metadata
Current evaluation
Closed as resolved externally. The user encountered 500 server errors fetching build-snaps in snapcraft. The issue was resolved via forum troubleshooting rather than a code fix.
Suggested action: —
No scores available.
Issue body
### Bug Description
I'm getting 500 server errors when building my snap tries to fetch build-snaps from the store.
### To Reproduce
snapcraft clean
snapcraft --verbose
### Environment
Raspberry Pi 5 (arm64) running Ubuntu Server 23.10.
Snapcraft 8.0.1
Using LXD
### snapcraft.yaml
```shell
base: core22
parts:
my-part:
plugin: go
build-snaps:
- go/1.21/stable
```
### Relevant log output
```shell
2024-01-15 22:35:48.595 :: 2024-01-15 22:29:07.457 Installing build-snaps
2024-01-15 22:35:48.595 :: 2024-01-15 22:29:47.492 The http error when checking the store for go is 500 (retries left 5)
2024-01-15 22:35:48.595 :: 2024-01-15 22:30:27.515 The http error when checking the store for go is 500 (retries left 4)
2024-01-15 22:35:48.595 :: 2024-01-15 22:31:07.544 The http error when checking the store for go is 500 (retries left 3)
2024-01-15 22:35:48.595 :: 2024-01-15 22:31:47.572 The http error when checking the store for go is 500 (retries left 2)
2024-01-15 22:35:48.595 :: 2024-01-15 22:32:27.595 The http error when checking the store for go is 500 (retries left 1)
2024-01-15 22:35:48.595 :: 2024-01-15 22:33:07.615 The http error when checking the store for core22 is 500 (retries left 5)
2024-01-15 22:35:48.595 :: 2024-01-15 22:33:47.631 The http error when checking the store for core22 is 500 (retries left 4)
2024-01-15 22:35:48.595 :: 2024-01-15 22:34:27.644 The http error when checking the store for core22 is 500 (retries left 3)
2024-01-15 22:35:48.595 :: 2024-01-15 22:35:07.651 The http error when checking the store for core22 is 500 (retries left 2)
2024-01-15 22:35:48.595 :: 2024-01-15 22:35:47.665 The http error when checking the store for core22 is 500 (retries left 1)
```
### Additional context
I've verified that my device has internet connectivity. It is not behind any proxies.
Evaluation history
| Date | Model | Scores | Action | Summary |
|---|---|---|---|---|
| qwen/qwen3.6-35b-a3b | — | — | Closed as resolved externally. The user encountered 500 server errors fetching build-snaps in snapcraft. The issue was resolved via forum troubleshooting rather than a code fix. | |
| qwen/qwen3.6-35b-a3b | — | — | Reporting 500 server errors during build-snap installation was closed after the author resolved it externally via the Snapcraft forum. No code changes or merges were applied. | |
| qwen/qwen3.6-35b-a3b | — | — | Closed as resolved externally. The 500 server errors fetching build-snaps were addressed on the Snapcraft forum instead of a code fix or merge. | |
| qwen3.6-35b-a3b-mtp-q6 | — | — | Closed. The 500 server errors fetching build-snaps were resolved externally via the Snapcraft forum with assistance from Oliver. No code changes were required. | |
| qwen3.6-35b-a3b-mtp-q6 | — | — | Closed. The build-snap installation 500 error was resolved via external guidance on the Snapcraft forum. |
Update history
No update history recorded yet.
Related issues
| Issue | Project | State | Summary | Similarity |
|---|---|---|---|---|
| #129 Error when installing snaps | fetch-service | closed | Resolved fetch-service response rejection causing snapcraft installation failures. Fix merged in pull request #145. | |
| #4866 Snapcraft upload shows 500 Internal Server Error | snapcraft | closed | Resolved due to Snap Store outage. User confirmed upload succeeded after services were restored. Issue closed. | |
| #1593409 snapcraft cleanbuild 500 internal server error | snapcraft (launchpad) | closed | Closed due to inactivity. The report details a persistent 500 Internal Server Error during snapcraft cleanbuild apt operations, potentially caused by apt-cacher-ng. No fix or resolution was provided. |