craft-store error when using `charmcraft login` command
Metadata
Current evaluation
Confusing craft-store "Credentials found" error on `charmcraft login` (double login). Closed by facundobatista as tracked in the more specific #833, whose improved error landed via PR #916.
Resolution: closed superseded
Reason: Maintainer facundobatista closed it on 2022-09-05 stating the solution was being tracked in the more specific issue #833. #833 was later resolved by merged PR #916, which now emits "Cannot login because credentials were found in your system (which may be no longer valid, though)." with resolution "Please logout first, then login again." in charmcraft/store/store.py.
Evaluated by: mr-cal-bot
No scores available.
Issue body
**OVERVIEW**
I am unable to login to charmhub via the `charmcraft login` command, I get this error message: "Credentials found for 'charmcraft' on 'api.charmhub.io'." Note that I'm able to login to charmhub via the web charmhub.io's web interface. Regardless of whether this is a bug with charmcraft or not, the error message is confusing.
Full output:
```
guillaume@thinkpad:~/PycharmProjects/charmed-magma/orchestrator-bundle/orc8r-bundle$ charmcraft login -v
2022-03-21 14:41:58.451 Starting charmcraft version 1.5.0
2022-03-21 14:41:58.451 Logging execution to '/home/guillaume/snap/charmcraft/common/cache/charmcraft/log/charmcraft-20220321-144158.450860.log'
2022-03-21 14:41:58.527 craft-store error: Credentials found for 'charmcraft' on 'api.charmhub.io'.
2022-03-21 14:41:58.528 Full execution log: '/home/guillaume/snap/charmcraft/common/cache/charmcraft/log/charmcraft-20220321-144158.450860.log'
```
**ENVIRONMENT**
- OS: Ubuntu 21.10
- Charmcraft version: latest/stable 1.5.0 (snap id: gcqfpVCOUvmDuYT0Dh5PjdeGypSEzNdV)
**STEPS TO REPRODUCE**
```
charmcraft login
```
Evaluation history
| Date | Model | Scores | Action | Summary |
|---|---|---|---|---|
| stealth/space-bunny-alpha | — | closed superseded | Confusing craft-store "Credentials found" error on `charmcraft login` (double login). Closed by facundobatista as tracked in the more specific #833, whose improved error landed via PR #916. | |
| stealth/space-bunny-alpha | — | closed superseded | Closed as superseded by #833; PR #916 later merged its improved error guidance in commit 5e656275. | |
| qwen3.6-35b-a3b-mtp-q6 | — | — | Closed as superseded by #833. The error triggers when charmhub credentials already exist. Maintainers acknowledged the confusing UX and planned a craft-store fix, but redirected tracking to the dedicated ticket. | |
| qwen/qwen3.6-35b-a3b | — | — | Closed as superseded. The confusing login error fix is tracked in #833. | |
| qwen3.6-35b-a3b-mtp-q6 | — | — | Closed as superseded. The confusing credentials error on charmcraft login is tracked in issue #833, which addresses improved messaging and proper logout handling. |
Update history
No update history recorded yet.
Related work
-
Superseded By:
charmcraft#833
(confidence 97%)
Maintainer explicitly cited #833 as the tracking issue before closing #725.
-
Likely Fixed By:
canonical/charmcraft#916
(confidence 88%)
PR that merged the improved double-login error message and logout suggestion, now present in charmcraft/store/store.py.
Related issues
| Issue | Project | State | Summary | Similarity |
|---|---|---|---|---|
| #759 charmcraft login produces an error | charmcraft | closed | Closed as superseded by #833, which improved the double-login error and recommended `charmcraft logout`; the follow-up was resolved by merged PR #916. | |
| #609 store: handle store errors in whoami command (CRAFT-701) | charmcraft | merged | Merged in canonical/charmcraft#609 via 3d7474b1 (merge 69df5a9a), adding allow_login so whoami reports logged-out and expired-credential errors without automatic login. | |
| #672 charmcraft 1.4.0: impossible to login to charmhub | charmcraft | closed | Closed as intended behavior: the headless remote host had no local keyring, so Charmcraft could not persist credentials; exporting credentials was the supported workaround. | |
| #843 Better User facing message when credentials not found | charmcraft | closed | Closed by facundobatista as out of scope for charmcraft: the "Prompt dismissed" InitError comes from a keyring crash in Craft Store, not missing credentials. Tracked upstream in canonical/craft-store#58. | |
| #844 Cannot use charmcraft login | charmcraft | closed | Login failed over SSH ('Prompt dismissed'). Maintainer closed it pointing to Charmhub discourse instructions for authenticating in remote environments; no code change. | |
| #810 Confusing output from `charmcraft login` | charmcraft | closed | Superseded by #833 and resolved by merged PR #916, which clarified that stored credentials may be invalid and advised users to log out before logging in again. | |
| #901 Charmcraft login on remote device has unhelpful error message | charmcraft | closed | Superseded by canonical/craft-store#58 and fixed there through PR #390 (d87f1bd), which converts keyring initialization failures into KeyringUnlockError. | |
| #916 (charmhub) Provide a better error to the user on a login attempt when already having credentials (CRAFT-1269) | charmcraft | merged | Merged PR #916 in commit 3b54c459, improving the double-login error to explain that stored credentials may be invalid and recommend logging out; fixes #833. | |
| #741 charmcraft environment var not mention in help for store commands | charmcraft | closed | Added help text explaining how to use the value produced by `charmcraft login --export` (setting CHARMCRAFT_AUTH), via commit 9d0957ee, referenced in the closing comment. | |
| #667 craft store: update to 2.0.0 (CRAFT-773) | charmcraft | merged | Merged PR #667 by sergiusens bumped charmcraft to craft-store 2.0.0 (CRAFT-773, commit 7d893cdc): new StoreClient init params, NotLoggedIn -> CredentialsUnavailable rename, better missing-keyring handling. |